The lack of business and soft skills has been cited as one of the key reasons for stress, job dissatisfaction and high attrition rates within the rapidly growing workforce. This is a problem in many countries with the dramatic rise in the global demand of IT services. Support destinations such as India, Malaysia and the Philippines are initiating programmes to address this problem. It is becoming increasingly important that IT professionals develop their business & soft skills to get closer to the world of business. The IT Services Industry has been propagating this for more than 20 years, but it is only recently that this issue has started to make it to the top of the agenda with many big organizations. This skill gap seriously threatens to weaken the business process, as well as negatively impact the customer’s service experience.

Nasscom has recognized that India's growing services industry needs to gain proficiency in soft skills as these have become a requisite part of the job. Here at DUCAT we understand how important it is to improve these skills in order to offer the best in this industry and at a level that matches global standards. Improved customer interaction skills and the ability to work as a team has now become an essential quality to becoming a successful professional. At CE-RP we use our exclusive methodology to help you learn fast. In your course you will speak English and have conversations from your first session. English Speaking Lessons with us help you in improving specific language skills like speaking, grammar, listening and pronunciation.It has been observed that the changeover which happens to students from academics to the professional world brings forward its own share of challenges.
Soft-skills provide the unique opportunity to blend with the new environment and face new challenges. Our methodology is based on the core understanding of exactly what the student needs in the industry. The focus of our training is not only to make sure that they crack their interviews but also that they survive and grow in the industry. The program has been designed keeping in mind with what is preferred in the industry. Students are monitored and incubated under the guidance of the trainers so that desired results are achieved.